If your IT person quit tomorrow, could your business keep running?

Most business owners can't answer that. The information exists somewhere, in someone's head, in a shared drive, in a sticky note on a monitor. The Downtime Resilience Toolkit puts it all in one place.

Get the Toolkit — $99

6 documents. Every gap covered.

The toolkit is a set of fill-in documents that walk you through everything your business depends on. Systems, credentials, vendors, backups, access controls, recovery steps, and who to call when something breaks.

Each document is designed to be printed, filled in by hand, and stored where your team can find it. The first row of every table is a worked example so you know exactly what goes where.

IT Ownership Kit

Every system, vendor, credential location, and maintenance task your business runs on. This is the foundation. The other 5 documents reference it.

Access Policy Template

Who has access to what, and what happens when someone joins or leaves. Onboarding and offboarding checklists included.

Backup Verification Checklist

A monthly routine to verify your backups exist, are recent, and actually restore. Most businesses skip this until it's too late.

Business Continuity Plan

What your business does when systems are down for hours or days. Workarounds, communication plan, and recovery priorities.

Emergency Response Playbook

Step-by-step actions for the first 60 minutes of an outage or security incident. The document you grab at 2am.

Getting Started Guide

Which document to complete first, how they connect to each other, and how long each one takes. Total time: roughly 3 hours across multiple sittings.

What one outage actually costs

The average small business loses $10,000 to $50,000 per downtime incident. Not from the outage itself, but from recovery that takes longer than it should. Nobody knows the vendor's emergency number. Nobody knows which backups are current. Nobody knows who has admin access to the accounting system.

The toolkit costs $99. One hour of downtime at a 20-person company costs more than that.

What you get

PDF and HTML versions

Download PDFs to print and fill in by hand, or use the HTML versions to fill in on screen and print.

Worked examples in every table

No guessing what goes where. The first row of each table is pre-filled with a realistic example.

Instant access

After purchase, you get a private link to your toolkit hub. Download or open any document, any time.

One-time purchase

$99. No subscription, no upsells, no "premium tier." You get all 6 documents.

Who this is for

Business owners with 5 to 100 employees who rely on IT systems but don't have a full-time IT team. You have someone who handles technology, maybe an MSP, maybe one internal person, maybe you. This toolkit makes sure the business doesn't depend entirely on that one person's memory.

If you've ever thought "we should really document this stuff," this is the stuff, pre-structured so you don't start from a blank page.

Built by someone who's seen the failures firsthand

I'm Dave, a network engineer with 26 years of field experience. I've been in the room when businesses lose a day of revenue because nobody wrote down a password, or when a backup turns out to be 3 months old, or when the one person who knew the vendor's emergency number is on vacation.

These documents are what I wish every client had filled in before the call at 2am.