Articles
Practical guides on IT downtime costs and prevention for small business owners.
The true cost of server downtime (by industry)
Server downtime doesn't cost the same in every industry. A two-hour outage hits a healthcare clinic differently than a retail store or a law firm. Here's what the data shows — and how to calculate your number.
Network Monitoring for Small Business: What You Actually Need
Most small businesses find out their network is down when a customer calls. Network monitoring fixes that — but you don't need to monitor everything. Here's what to watch, what to skip, and which tools make sense for a 5–100 person business.
What Is an SLA? A Small Business Owner's Guide
An SLA is the uptime promise your vendors make to your business. Most small business owners have never read theirs. Here's what SLAs actually mean, why the fine print matters, and how to hold providers accountable.
Does Your Business Need a Disaster Recovery Plan?
Not every small business needs a full disaster recovery plan. But every business needs to answer a few honest questions about what happens when systems go down. Here's how to tell where you stand.
IT Downtime Statistics: What the Data Says (2026)
Current IT downtime statistics from Uptime Institute, ITIC, Splunk, and Veeam. Frequency, cost, causes, and recovery data that SMB owners need for informed decisions.
How to Prevent IT Downtime: 12 Steps for Small Businesses
Most IT downtime is preventable. These 12 steps cover what actually works for small businesses, from backup testing to eliminating single points of failure.
How Much Does Downtime Cost? The Real Numbers for Small Businesses (2026)
IT downtime costs small businesses $10,000-$50,000 per incident on average. See the real data by industry, company size, and outage type.